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Police gets to be No.1 in Complaints List

June 24, 2010
Minister: Cops top public complaints list
Jun 23, 10 3:15pm
The police were the highest on the “Top 10″ list of government agencies which received the highest number of public complaints through the Public Complaints Bureau (PCB), for 2009.

koh tsu koon 110310 press conferenceIn a written parliamentary reply, Minister in the Prime Minister’s Department Koh Tsu Koon (right) explained that front-line agencies are more likely to attract more complaints.

“Other agencies have smaller scopes, such as merely performing administration, communication, finance and other areas,” said Koh.

Joining the police on the list, in no particular order, is the Public Works Department, Kuala Lumpur City Hall, state education departments, National Registration Department, Immigration Department, hospitals, Social Welfare Department, Tenaga Nasional Bhd and Telekom Malaysia Bhd.

According to Koh, complaints against those on the “Top 10″ list make up 3,553 or 41 percent of the total 8,694 complaints received by the PCB.

For the first quarter of 2010, the composition of the “Top 10″ list of complaints received by the PCB remains unchanged, added Koh.

Koh was replying to a question by Chong Eng (DAP-Bukit Mertajam) who asked the prime minister to list out the “Top 10″ government departments which received most complaints since 2008.

49,000 shotgun owners

In another development, Home Minister Hishammuddin Hussein revealed that a total of 48,823 shotgun licences have been issued as of April 2010.

In his written parliamentary reply, the minister said the largest amount of licence holders are Malays (33,545), followed by Chinese (10,972), Indians (614) and others (3,682).

Hishammuddin added that additional measures are constantly being devised to ensure that such licences are only granted to those who are truly in need of shotguns and are qualified to own them.

Hishammuddin was replying to a question by Lim Lip Eng (DAP-Segambut), who asked for the state and racial breakdown of shotgun licence holders between 2005 and 2009, and the total number of shotgun owners as of April 2010.

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